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Frequently Asked Questions

What is the visitor policy?

For safety reasons, the emergency department staff must limit the number of family members or friends who accompany an adult patient. Patients who are in treatment rooms are permitted to have two visitors at a time, while patients who are in non-treatment areas are permitted to have one visitor. Pediatric patients must have a parent or guardian stay with them at all times. A guardian or companion may be required to stay with an adult patient who has altered cognitive function and, therefore, would be better served by having a guardian present. This is determined by the emergency department staff.

Where can I park?

Crozer: You may park in the Upland Avenue Garage adjacent to the Emergency Department (ED). The Patient Access Check-Out office covers the cost of parking for patients while they are in the E.D. A parking pass will be provided to you upon check-out. Valet parking is also available outside the Emergency Department outpatient entrance, Monday - Friday, 6 a.m. - 8 p.m. 

DCMH: You may park in the lot designated for Emergency Department patients. The gated lot is located on the left as you turn onto Keystone Avenue, directly across from the entrance to the ED. If this lot is full, you may park in the designated spots for ED patients in the hospital's parking garage. Valet parking is available Monday - Friday, 8:30 a.m. - 6 p.m. 

Springfield Hospital: You may park in the lot immediately in front of the Emergency Department for patients and visitors. Vouchers are available from the Emergency Registration Clerk. Once the patient is admitted to the hospital, visitors will need to use the parking garage. 

Taylor Hospital: You may park in the designated spaces located outside the entrance to the Emergency Department. To access the ED parking spaces, take Morton Avenue and turn left into the driveway for the Taylor Emergency Department. If all spaces are full, you may park in the visitor's lot located at the top of the hill on Morton Avenue, on the right. 

How do I pick up my X-rays?

Films are available through Crozer-Keystone’s Radiology Departments. Please call the following numbers to make pickup arrangements. 

Crozer: 610-447-2590
DCMH: 610-284-8326
Springfield: 610-328-8785
Taylor: 610-595-6469

Stay Safe: Don't Drive While Distracted 

Americans spend a lot of time in their cars. Because of that, many find themselves wanting to do other things - talk on the phone, eat - while driving. But "distracted driving" can have serious consequences. Learn more about distracted driving here.

Here's more safety information:

Healthy Hands = Germ Prevention

Bike Safety 

Fall Risk Safety

Garage Safety

Poison Safety

Summer Safety

Sun Safety