Financial Assistance Policy - Crozer-Keystone Health System - PA

Financial Assistance Policy

Patients shall be treated without regard to their ability to pay for such care. Crozer-Keystone shall operate in accordance with all federal state, and local requirements for the provision of health services, including screening and transfer requirements under the Federal Emergency Medical Treatment and Active Labor Act (EMTALA).

Your financial circumstances will not affect the care you receive. All patients will be treated with respect and fairness.

This policy shall cover medically necessary health care services provided by Crozer-Keystone and does not included non-employed physician and other services provided by outside vendors. Crozer-Keystone is committed to treating patients with emergency medical conditions regardless of their ability to pay.

Assistance is available for medically necessary care. Patients may apply for financial assistance at any time - before, during or after their care.

If you have no health insurance and/or limited financial resources, you may be eligible for free or discounted services. Uninsured patients may be required to apply for Medical Assistance.

If you do not qualify for financial assistance but believe that you have special circumstances, you can request that your case be reviewed by a Crozer-Keystone Financial Counselor.

Download Policies and Applications

You are responsible for applying for financial assistance. Crozer-Keystone will make application materials easily available by either calling a Financial Counselor and requesting an application form or by downloading the documents below.

Crozer-Keystone Health System has Financial Assistance Policies for both Crozer-Chester Medical Center (which includes Community Hospital, Springfield Hospital and Taylor Hospital) and Delaware County Memorial Hospital.

These policies include definitions, procedure to apply for assistance, eligibility requirements, a financial assistance fee schedule and an application to apply for financial assistance.

Please click on the appropriate link(s) below to download and print the documents.

For more information about these services at Crozer-Keystone hospitals, call (610) 447-2336.

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If you have a question regarding a hospital bill, please call 1-877-884-1564 or e-mail us at myaccount@crozer.org.

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