Contact Us - Crozer-Keystone Health System - PA

Contact Us 

Questions about Your Bill?

If you have questions regarding your current statement, payments made via the Internet, or any other questions about this service, you may contact us using the following methods:

  • Email us at myaccount@crozer.org.
  • If you have a question regarding a hospital bill, please call 1-877-884-1564. Customer Service Representatives are available 8 a.m. - 4:30 p.m. to answer your questions.
  • If you have a question regarding a Crozer-Keystone Health Network (CKHN) or HAN physician bill, please call 610-490-7900.

Questions about Health Insurance, CarePricer or CarePayment?

Crozer-Keystone provides Certified Application Counselors specifically educated to help consumers:

  • Insurance questions:
    • Understand their eligibility for the Marketplace
    • Identify and compare their coverage options
    • Select health coverage that best fits their budget and specific needs
    • Enroll in a plan
    • Refer them to additional resources if needed. 
  • CarePricer out-of-pocket cost estimator
  • CarePayment medical expense payment plan

To ask a question or request information, send an email to FinancialCounselor@crozer.org or contact the health system as follows:

Crozer-Chester Medical Center

Phone: (610) 447-2336
Hours: 8 a.m. - 4:30 p.m.

Delaware County Memorial Hospital

Phone: (610) 394-1720, 
Hours: 8 a.m. - 4:30 p.m.

Springfield Hospital

Phone: (610) 328-8758
Hours: 8 a.m. - 4:30 p.m.

Taylor Hospital

Phone: (610) 595-6101
Hours: 7 a.m. - 3:30 p.m.

Crozer-Keystone Health Network Physicians

Phone: (610) 497-7518
Hours: 8 a.m. - 4:30 p.m.

Community Hospital

Phone: (610) 447-2336
Hours: 8 a.m. - 4:30 p.m.

Crozer-Keystone Healthy Start and
Women and Children's Health Services Programs

Phone: (610) 497-7344
Hours: 8 a.m. - 4:30 p.m.
Bilingual: English/Spanish

Dedicated Assistance Line

Crozer-Keystone Health System provides a dedicated assistance line for persons with a disability and older adults. Please contact 1-800-254-7539 or 1-800-CKHS-KEY.

Note: If you do not connect with a Crozer-Keystone Certified Application Counselor, please leave a VoiceMail message. Someone will get back to you the next business day.

My CKHS Account

View and pay your CKHS bills online - comfortably, easily and securely.

Pay My Bill

Questions?

If you have a question regarding a hospital bill, please call 1-877-884-1564 or e-mail us at myaccount@crozer.org.

Financial Assistance

Crozer-Keystone provides all necessary care to patients without regard to their ability to pay. To learn more, call the Financial Assistance Hotline at (610) 447-2336.

Patient Portals

Crozer-Keystone patient portals make it easy for patients to securely access their inpatient and outpatient results and also view and pay bills online.