Robert Haffey Named Crozer-Keystone's Chief Nursing Officer
Robert Haffey, MBA, M.S.N., R.N., recently joined Crozer-Keystone Health System as chief nursing officer. He succeeds Nancy Bucher, R.N., M.S.N., NEA-BC, who retired from the health system after more than 30 years of distinguished service.
Haffey brings a wealth of nursing leadership experience to Crozer-Keystone. He most recently served as the chief nurse executive with the Memorial Hermann Healthcare System – Texas Medical Center in Houston, Texas. During his time with Memorial Herman, Haffey also served as an adjunct professor of Nursing Systems at the University of Texas. Haffey previously held a number of leadership positions, including chief nursing officer and vice president of Acute Care Services, at Pennsylvania Hospital, part of the University of Pennsylvania Health System. Pennsylvania Hospital is also where Haffey began his career; for nearly 10 years, he was a staff nurse, critical care supervisor and nursing director in critical care units at the hospital. His experience also includes serving as chief executive officer at both SemperCare Hospital of Lancaster and Select Specialty Hospital of Philadelphia.
Haffey earned his bachelor’s at Temple University and his master’s in Nursing at LaSalle University. He earned his MBA at Eastern University and completed an Academic Medicine Leadership Program at the University of Pennsylvania’s Wharton School. He is a member of the American Organization of Nurse Executives, American College of Healthcare Executives and American Nurses Association.
“I am glad to welcome Robert Haffey to the Crozer-Keystone Health System. He brings outstanding experience in nursing leadership to this important position. We are confident that he will be a great fit for us,” says Joan Richards, Crozer-Keystone’s president and chief executive officer.
Haffey says, “I’d like to thank Nancy Bucher for the years of service that she has dedicated to CKHS. Through her vision and guidance, the health system has plotted its course to excellence. Now, it is with great pride and excitement that I take the helm and accept responsibility for directing us to our ultimate destination.”
He adds, “In the coming months, I will be meeting with many of our nurses to assess the health system’s current strengths and weaknesses and develop a plan that will allow us to become “the” national model for nursing care. As a former bedside nurse, I understand that the best ideas and strategies for improving quality and safety often come from the people who directly care for our patients. That is why I will look to all levels of our organization for assistance.”
Bucher had served as Crozer-Keystone’s chief nursing officer since 2001. She began her career with Crozer-Keystone in 1978 as staff nurse in the medical/surgical division at Crozer-Chester Medical Center. Later, she was staff nurse and nurse manager of Crozer’s Intensive Care Unit. Between 1998 and 1998, she was named director of Nursing and assumed increasing system-wide responsibilities during that time. She was named the health system’s corporate compliance officer in 1998, a position she held until 2004.
Bucher has worked to transform Crozer-Keystone’s Nursing Services from a top-down driven model to a shared decision-making model. Under her leadership, the Center for Nursing Excellence was established in 2007 and the health system made its first submission for Magnet recognition last year. She facilitated the creation of the Nursing Research Committee to promote nursing research throughout the health system; established the Supplemental Staffing Service program; and played a key role in helping Crozer-Keystone gain multiple grants to enhance the practice of nursing. A range of new clinical programs and specialty nursing units were developed during Bucher’s tenure, including the ACE (Acute Care of Elders) Unit and the Joint/Spine Unit at Crozer.
As corporate compliance officer, Bucher developed Crozer-Keystone’s Corporate Integrity Program, led the implementation of HIPAA privacy laws, and managed the health system’s health disparity and health literacy initiatives.
Richards says, “Without a doubt, Nancy has enjoyed a distinguished career with Crozer-Keystone Health System and has certainly left her mark on our organization. She is a consummate professional who has achieved success because of her intelligence, leadership ability, tenacity and compassion. Throughout Nancy’s career, there’s been one common theme that has guided all of her decisions and actions: An unending commitment to quality and compassionate patient care. I wish her the best of luck in all of her future endeavors.”
“It is difficult to lose an outstanding colleague like Nancy Bucher, who has distinguished herself through her leadership and dedication to our patients. But I think that we have made a great choice in Robert, and I look forward to working closely with him to help the health system continue to grow and thrive,” says Patrick Gavin, Crozer-Keystone’s senior vice president of Hospital Operations and president of Crozer-Chester Medical Center.