Executive Endings: Collaborating Successfully - Crozer-Keystone Health System - PA

Executive Endings 

Collaborating Successfully

Noreen Caldwell,
RNC, MSHA

Administrative
Director, Nursing/
Clinical Support
Services

Springfield Hospital

Interdisciplinary collaboration is essential to ensuring quality across the continuum of patient care, and is considered evidence of exemplary professional practice by the ANCC’s Magnet Recognition Program®. As you have read in this issue, endoscopy nurses, cancer nurse navigators, gastroenterologists and anesthesiologists at Crozer-Keystone are working collaboratively to increase the number of patients being screened for cancer and other gastrointestinal diseases, and to provide comprehensive care. 

At Springfield Hospital, we are proud that this collaboration has enabled us to quadruple the number of patients receiving endoscopy and colonoscopy services over the past year while achieving a patient satisfaction level of 95 percent.

In July, Springfield nurses began a new collaboration when hospitalists began providing comprehensive care for hospitalized patients 24 hours a day, seven days a week. Hospitalists maintain ongoing communication with the patient’s primary care physician as well as any specialty physicians who see the patient during hospitalization. Upon discharge, the primary care physician receives a complete discharge summary of the patient’s hospital stay and care received. Hospitalists also see patients at Taylor Hospital and Crozer-Chester Medical Center. All hospitalists at Crozer-Keystone are board certified in internal medicine.

With hospitalists present around the clock, nurses have the opportunity for timelier, ongoing consultations regarding decisions involved in the patient’s care. When sick patients are admitted, there is minimal turnaround time until they are seen by a hospitalist. This is a collaboration that clearly enhances patient care and patient safety, exemplifies nursing excellence, and helps to advance us toward our goal of Magnet™ designation.