Patient Navigators - Crozer-Keystone Health System - PA

Emergency Department Patient Navigators

Crozer-Keystone Health System offers patient navigator services to all Emergency Department (ED) patients. The patient navigator coordinates care and services for ED patients who need help with follow up care after their visit to the ED.

Crozer-Keystone’s emergency department patient navigators will:

  • Assist patients by making follow-up appointments
  • Help patients get their medication
  • Obtain insurance information for uninsured patients
  • Locate primary care providers for those patients who do not already have one
  • Follow up with patients to ensure compliance with future appointments

Our patient navigators maintain a continual relationship with patients until their follow-up care has been completed. 

The patient navigator is available in the ED between 11:30 a.m. and 8 p.m., Monday through Friday.

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