Patient Safety Guidelines - Crozer-Keystone Health System - PA

Patient Safety Guidelines

Active participation in treatment is an important component of patient safety. Crozer-Keystone provides the following resources to the community to help keep patients educated about the treatment and prevention of disease. Please feel free to download, print and post these important patient safety guidelines.

Communicating with Your Provider

ASK3, three main questions to ask your provider concerning your health.

Preventing the Spread of Germs

Cough, how to prevent the spread of germs when you or someone close to you coughs.

Handwashing Step-by-Step, hand hygiene poster

Preventing Falls

Prevention Guide, Crozer-Keystone's guidelines on how to prevent falls

Fall Prevention at Home, additional tips on preventing falls.

Avoiding MRSA and Infection

Consumer Tips, sound advice to prevent MRSA and other infectious diseases

MRSA Fact Sheet, definition, prevention symptoms and treatment of MRSA. Includes photographs.

MRSA FAQs, Frequently asked questions and answers about MRSA 

Health Literacy

Literacy 1, Caregivers' Guide to Health Literacy Part 1 

Literacy 2, Caregivers' Guide to Heath Literacy Part 2 


Patient Portals

Crozer-Keystone patient portals make it easy for patients to securely access their inpatient and outpatient results and also view and pay bills online.

My CKHS Account

View and pay your CKHS bills online - comfortably, easily and securely.

Pay My Bill

Financial Assistance

Crozer-Keystone provides all necessary care to patients without regard to their ability to pay. To learn more, call the Financial Assistance Hotline at (610) 447-2336.

Request An Appointment

You can conveniently request an appointment online 24 hours a day seven days a week. To speak with someone immediately, call us at 1-800-CK-HEALTH (1-800-254-3258).