Financial Counselors - Crozer-Keystone Health System - PA

Financial Counselors

Crozer-Keystone, as the largest health system in Delaware County, met the criteria to be designated as a Certified Application Counselor (CAC) organization by the Centers for Medicare and Medicaid Services (CMS). The counselors have been individually trained by CMS and are designated as certified application counselors.

Our counselors are responsible for helping consumers - via phone call and on a walk-in basis at our hospitals - to learn about the basics of health coverage, identify and compare their coverage options and help them select health coverage that best fits their budget and specific needs.

Contact Us

To ask a question or request information, send an email to or contact the health system as follows:

Crozer-Chester Medical Center

Phone: (610) 447-2336
Hours: 8 a.m. - 4:30 p.m.

Delaware County Memorial Hospital

Phone: (610) 394-1720, 
Hours: 8 a.m. - 4:30 p.m.

Springfield Hospital

Phone: (610) 328-8758
Hours: 8 a.m. - 4:30 p.m.

Taylor Hospital

Phone: (610) 595-6101
Hours: 7 a.m. - 3:30 p.m.

Crozer-Keystone Health Network Physicians

Phone: (610) 497-7518
Hours: 8 a.m. - 4:30 p.m.

Community Hospital

Phone: (610) 447-2336
Hours: 8 a.m. - 4:30 p.m.

Crozer-Keystone Healthy Start and
Women and Children's Health Services Programs

Phone: (610) 497-7344
Hours: 8 a.m. - 4:30 p.m.
Bilingual: English/Spanish

Dedicated Assistance Line

Crozer-Keystone Health System provides a dedicated assistance line for persons with a disability and older adults. Please contact 1-800-254-7539 or 1-800-CKHS-KEY.

Note: If you do not connect with a Crozer-Keystone Certified Application Counselor, please leave a VoiceMail message. Someone will get back to you the next business day.

My CKHS Account

View and pay your CKHS bills online - comfortably, easily and securely.

Pay My Bill


If you have a question regarding a hospital bill, please call 1-877-884-1564 or e-mail us at

Financial Assistance

Crozer-Keystone provides all necessary care to patients without regard to their ability to pay. To learn more, call the Financial Assistance Hotline at (610) 447-2336.

Patient Portals

Crozer-Keystone patient portals make it easy for patients to securely access their inpatient and outpatient results and also view and pay bills online.