Patient Policies
Crozer-Keystone Health System adheres to the following policies regarding patients and their care. Please click on the links below for additional information.
Non-Discrimination Statement
It is the policy of Crozer-Keystone Health System not to discriminate against any individual who presents for care to our hospitals or physician practices because of race, color, religion, age, ancestry, national origin, sex, sexual preference, handicaps, disabilities, marital or veteran status. Learn more about Crozer-Keystone's non-discrimination policy.
Patient Privacy
The Health Insurance Portability and Accountability Act (HIPAA) become law on April 14, 2003, to help protect the the privacy of patients. Crozer-Keystone Health System believes in its patients rights to protect their privacy. Learn more about CKHS' Privacy Practice Notice and Patient Privacy Notice Summary.
Patient Rights and Responsibilities
Crozer-Keystone Health System is dedicated to the prevention of illness and committed to delivering quality medical care. Learn more about your rights and responsibilities as a patient.
Quality and Patient Safety
Crozer Keystone Health System is committed to providing you with the best possible health care. As part of these efforts, we encourage you to take an active role in your treatment.
Releasing Patient Information
Crozer-Keystone Health System hospitals have specific procedures regarding loved ones who may want to receive more detailed updates about your condition. Federal privacy laws mandate that we only provide your specific health information to those individuals who are active in your care or that you elect to tell. Learn more about our policy on releasing patient information.
Crozer-Keystone Supports Child Abuse Prevention
Because child abuse and neglect occurs in every community, Crozer-Keystone Health System is proud to partner with many local organizations as part of the “Stand for Children” campaign to help prevent child abuse. Learn more about Crozer-Keystone's stand against child abuse.
Important Notice to Our Medicare Patients
This is a notice to alert you about an emerging group of private insurance products, called Medicare Private Fee-For-Service plans, offered to persons who are Medicare eligible.
Making Health Care Decisions: Advance Directives
You have the right to make health care decisions about what treatment you wish or do not wish to receive. The hospitals of Crozer-Keystone Health System will honor your right to make such decisions; however, anyone may lose the ability to make health care decisions due to illness or an accident, and end-of-life health care decisions may come up at any time. Learn about your role in making advance directives about your health care.
