Crozer-Keystone’s New Outpatient Facility in Broomall Now Open and Accepting Patients - Crozer-Keystone Health System - PA

Published on January 18, 2016

Crozer-Keystone’s New Outpatient Facility in Broomall Now Open and Accepting Patients

Media Contact:
Aubrey Proud
(610) 447-6171
Aubrey.Proud@crozer.org

Practice Contact:
Crozer-Keystone at Broomall
(484) 446-3600

Marie DeStefano, administrative director of Oncology for Crozer-Keystone, is joined by Crozer-Keystone administrators and physicians for a ribbon cutting ceremony at the grand opening of Crozer-Keystone at Broomall.

Marie DeStefano, administrative director of Oncology for Crozer-Keystone, is joined by Crozer-Keystone administrators and physicians for a ribbon cutting ceremony at the grand opening of Crozer-Keystone at Broomall.

Crozer-Keystone’s comprehensive new outpatient facility, Crozer-Keystone at Broomall, officially opened on Jan. 15 and is now accepting new patients for most services. The site is located at 30 Lawrence Road, near the intersection of I-476 (Blue Route) and Rt. 3 (West Chester Pike).

With concierge services staff in position to offer their trademark greeting, the first patients were welcomed to the state-of-the-art, 50,000 sq. ft. facility that offers urgent care, imaging, family care, women’s health, cancer services, cardiology and other specialty services, and a good dose of genuine care and hospitality from all of the staff and medical professionals. This facility is accredited as a hospital outpatient department (HOPD) of Delaware County Memorial Hospital.

For more than two years, Crozer-Keystone Health System researched the preferences and trends for delivery of care in Broomall and the towns in close proximity, including Drexel Hill, Havertown, Ardmore, Radnor, Bryn Mawr, Newtown Square, Media and Springfield. Local residents overwhelmingly asked for a location that offered comprehensive services to avoid having to travel between physician’s appointments, and they wanted an increased attention on the patient at each appointment along with the latest technologies.

This is precisely what is delivered with Crozer-Keystone at Broomall. Collectively, the community spoke and Crozer-Keystone listened. “With the support of our acute care hospitals and network of physicians, Crozer-Keystone at Broomall is a culmination of significant teamwork and effort, and we take pride in opening a facility that promises to deliver a new standard in care for Delaware County,” said Patrick Gavin, chief operating officer for Crozer-Keystone and president of Crozer-Chester Medical Center.

Local residents are likely familiar with the location as the previous site of a Pathmark grocery store, and those that shopped for groceries will recall the convenient covered parking. This free covered parking remains along with a generous free parking lot in the front of the facility, but everything else inside is brand new and features an innovative design with comfortable waiting areas.

The design of the facility provides a well-lit main corridor that is flanked to the left and right with patient areas and state-of-the-art technology that enable coordination of care amongst practices, including those that arrive for treatment at the CK Urgent Care practice, which sits just inside the main entrance. CK Urgent Care is open 7 days a week from 8 a.m. to 8 p.m. on Monday thru Friday, and 8 a.m. to 6 p.m. on Saturday and Sunday. The general hours of operation for the remainder of the building are as follows: Monday and Friday is 7 a.m. to 6 p.m., Tuesday thru Thursday is 7 a.m. to 8 p.m., and Saturday is 7 a.m. to 12:30 p.m. Concierge services can be located next to central registration and you will find greeters located throughout the building to proactively guide you in the right direction, assist with a wheelchair, provide general assistance for each visit, and to always live by the service-focused phrase, “Yes, We Will.”

This phrase is more than a slogan that every employee is asked to follow. It will serve as a foundational approach to each patient encounter so that providing a positive patient experience remains the goal at all times. Patients can expect to be welcomed, to receive superior care, to be safe, and to receive great service. This is the New Standard in Care for Delaware County and the Main Line.

Crozer-Keystone at Broomall, located around the corner from the Crozer-Keystone Surgery Center at Haverford, Philadelphia Cyberknife and HAN Fertility Center, currently has 49 physicians scheduled to see patients onsite with additional physicians expected to join the facility in the near future. For a full listing of physicians, detailed descriptions of the services currently available and practice contact information to schedule appointments, you may call (484) 446-3600 or visit crozerkeystone.org/Broomall.

Established in 1990, Crozer-Keystone Health System is the largest employer and provider of healthcare services in Delaware County. The health system comprises five hospitals as well as a network of primary care, specialty practices, outpatient locations and the Healthplex® Sports Club. Call 1-800-CK-HEALTH (1-800-254-3258) or visit crozerkeystone.org for more information. On Jan. 8, the health system announced a definitive agreement had been signed with Prospect Medical Holdings, Inc. with regulatory approval anticipated later this year.

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