Crozer-Keystone Employees Named ‘Healthcare Heroes’ by Main Line Today Magazine - Crozer-Keystone Health System - PA

Published on April 26, 2016

Crozer-Keystone Employees Named ‘Healthcare Heroes’ by Main Line Today Magazine

Crozer-Keystone Health SystemMedia Contact:
Mary Wascavage
(610) 284-8619

For four consecutive years, Main Line Today magazine has honored individuals from a broad range of medical specialties who give back to their communities in big ways. And for four consecutive years, Crozer-Keystone Health System employees have been recognized as ‘Healthcare Heroes.’ Selected by an independent panel of judges, these outstanding medical professionals are nominated by their peers for compassion and altruism that reaches far beyond the work environment.

This year, Crozer-Keystone is proud to add Patti Hollenback, B.S.N., R.N., OCN and the staff of DCMH’s Emergency Department to its growing list of Main Line Today Healthcare Heroes.

Patti Hollenback, B.S.N., R.N., OCN

Patti Hollenback, B.S.N., R.N., OCN

Patti Hollenback, B.S.N., R.N., OCN

Anyone who knows Patti Hollenback will attest to her laser-focused mission: Cancer prevention. And she’s doing her part to help advance us toward a cure, too.

“Patti’s passion for a cure goes far outside of her work hours,” says Marie DeStefano, M.S.N., R.N., FAAMA, administrative director of Oncology for Crozer-Keystone Health System. “This passion is her life’s mission. You can find Patti at any and all hours of the day working diligently in her quest for a cure. Whether it’s posting a message on Facebook, lobbying in Harrisburg or Washington, or just in an everyday lunch conversation, she is on top of her game and continues to forge ahead in searching for a cure and helping others.”

A member of the Crozer-Keystone family since 1978, Hollenback currently works as the nurse navigator for the health system’s Cancer Program. She is a tireless advocate for patients and families who are touched by cancer. She makes sure that all cancer patients—from newly diagnosed through those being discharged—have the support they need throughout their plan of care. From making appointments to providing educational and community resources, Hollenback holds their hands throughout the process. She is a trusted advisor and friend to many people throughout our region.

Her passion comes from a very personal place. Hollenback’s husband, Harry, passed away at the young age of 50 from colorectal cancer. As a result of that experience, Patti vowed that she would do whatever it took to prevent others from suffering the way Harry and his family did. “As he was taking his last breaths, I guess I was breathing them in; taking on his fighting spirit to continue his battle in any way I can,” she says. Since then, Hollenback took on the role of cancer navigator and has left an indelible mark on cancer patients from all over Delaware County and beyond.

In addition, she routinely visits legislators in Washington, D.C., Harrisburg and in her community to educate them and lobby for their support with proclamations, legislation and funding for research and other programs. “Not only do they control the purse strings for the lifesaving research that will eventually provide the cures we need to beat cancer, but as public figures, they are key in raising public awareness about prevention and screening,” she says. As part of the Grassroots Action Committee for the national advocacy group Fight Colorectal Cancer, Hollenback helps to organize the group’s annual “Call on Congress” training, serving as a mentor for other advocates.

Hollenback can also be found sharing her message on social media every day. “On Facebook, I’m a shameless sharer of cancer facts and reminders,” she says. In fact, she recently received public recognition from The American Cancer Society’s Cancer Action Network (ACS CAN), who named her a Facebook “Fan of the Month.” “More important to me,” she says, “are the messages from friends or acquaintances reporting in on the results of their cancer screenings or thanking me for sharing something that convinced them to take a positive action for their health.”

DCMH Emergency Department Staff

DCMH Emergency Department Staff

DCMH Emergency Department

When you work in a busy Emergency Department that treats nearly 40,000 patients every year, you see people at their most vulnerable times. At DCMH’s ED it’s not just the staff’s healing touch that makes a difference. They are trained to save lives with their hands, but they do so with their hearts too.

Terri Hoffecker, clinical director of the DCMH ED, was thrilled, but not surprised, when she found out that her staff was selected as Main Line Today Healthcare Heroes. “I was away on vacation,” she says, “and the email notification was the first thing I read upon my return. It was a very pleasant way to start back to work. This is what the staff does on and off the clock; they go above and beyond all the time, every day. Their desire to care for others is never turned off.  I am very proud to have them as part of the ED team.”

The entire staff of the Delaware County Memorial Hospital Emergency Department (ED) routinely gives back to their community, to their patients, and to those in need. Some of the ways they carry out good deeds and random acts of kindness include:

  • Supporting local community health fairs. Nurses and physicians attend community outreach events to provide education and give free flu shots.
  • Raising money  and volunteering for local charities, such as the Kevin Cain Foundation,  Renovating Hope (a nonprofit organization that helps rebuild, repair and renovate homes for those in the military and injured veterans), Race for the Cure, and Make-a-Wish Foundation.
  • Raising money for families needing assistance during the holidays.
  • Assisting local police departments by volunteering to train and assist with DUI testing.
  • Bringing in their own clothing to give to local homeless individuals. One nurse even called her son and asked him to bring in his own shoes to help a patient who had none.
  • Providing religious medals to those who want them to comfort a family member or patient of the Catholic faith.

“It comes as no surprise to our editors and judges that Crozer-Keystone had several Healthcare Heroes again this year,” says JB Braun, publisher, Main Line Today magazine. “Their honorees exemplify what it means to go above and beyond in providing quality health care service in the community where we live, work and play. We’re humbled by their efforts and Main Line Today magazine is honored to share their story with our readers.”

These extraordinary individuals are featured in the May edition of Main Line Today and will be recognized at an event held in their honor at the Springfield Country Club in Springfield.

Crozer-Keystone salutes Healthcare Heroes Patti Hollenback and the staff of the DCMH Emergency Department.

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