Crozer-Keystone Opens New Community Health Centers in Upper Darby and Glenolden
Health centers serve residents unable to get primary healthcare in their communities — and offer a special health insurance plan just for their uninsured patients.
About the Community Health Centers at Barclay Square and Folcroft
The Crozer-Keystone Community Health Center at Barclay Square serves residents of Upper Darby and surrounding areas:
- Address: 1560 Garrett Rd., Upper Darby
- For information and appointments, call 610-638-1076
The Crozer-Keystone Community Health Center at Folcroft serves resdients of Folcroft, Sharon Hill and surrounding areas
- Address: 39 S. Chester Pike, Glenolden
- For information and appointments, call 610-957-5121
Services at each health center include:
- Routine examinations;
- Screening for high blood lipid levels (high cholesterol), glucose tolerance (diabetes testing), hypertension (high blood pressure), cancer, communicable diseases, etc.;
- Prenatal and postnatal care;
- Well-child care;
- Immunizations (vaccinations);
- Treatment of acute illnesses, such as flu;
- Management and coordination of specialty care for chronic diseases, such as diabetes and heart disease;
- Patient education, including nutrition counseling;
- Behavioral and mental health evaluations; and
- On-site pharmacy.
Residents of the Upper Darby, Folcroft and Sharon Hill communities who have been unable to get primary healthcare services due to a lack of nearby health centers, are ineligible for Medicaid plans, lack health insurance or have experienced other barriers have new options for primary care. Thanks to two $500,000 grants from the Pennsylvania Department of Health, Crozer-Keystone Health System (CKHS) has opened two new community health centers: the Crozer-Keystone Community Health Center at Barclay Square in Upper Darby and the Crozer-Keystone Community Health Center at Folcroft in Glenolden.
The Crozer-Keystone Community Health Center at Barclay Square is located at 1560 Garrett Rd., Upper Darby, to serve residents of Upper Darby and surrounding areas. The Crozer-Keystone Community Health Center at Folcroft is located at 39 S. Chester Pike in Glenolden to serve residents of Folcroft, Sharon Hill and surrounding areas.
The two new health centers focus on providing primary care to adults and children living in their communities who are insured by a Medicaid plan or CHIP and uninsured persons who are eligible for a sliding scale fee or no fee for services. The health centers will also serve community residents who have Medicare or a private health insurance plan.
The new health centers will offer a low-cost health insurance plan that was developed just for their uninsured low-income working patients.
“We are grateful for the generous support of the Commonwealth of Pennsylvania, which allows us to establish and operate these two new community-based health centers,” says Joan K. Richards, CEO of Crozer-Keystone Health System. “As part of Crozer-Keystone’s mission, we seek to improve the health and quality of life in the communities we serve. We believe the new health centers will do just that for residents of Upper Darby, Folcroft and Sharon Hill who have faced income and other barriers to getting much-needed primary care.”
Primary and Preventive Care at a “PCMH”
The new health centers provide basic primary and preventive healthcare services through a patient-centered medical home (PCMH) model, a team-based model of care stressing teamwork, quality and efficiency. Services include family medicine, internal medicine, pediatrics, gynecology and more. The health centers provide an expanded range of services, including pharmacy and durable medical equipment services, care coordination, depression screening and on-site therapy service, home visits, transportation for healthcare, and language services.
Crozer-Keystone Health Network providers will staff the new health centers. Physicians will supervise the healthcare providers at each health center, including physician assistants and nurse practitioners.
“We will work with our community-based health center patients to improve their overall health and wellness and to manage chronic diseases, like diabetes and heart disease,” says Susan L. Williams, M.D., vice president of Clinical Integration for CKHS and the project director. “Our goal is to improve health and reduce the number of unnecessary emergency department visits, hospital admissions and readmissions.”
Health Insurance for Barclay Square and Folcroft Patients
The community health centers at Barclay Square and Folcroft will offer their eligible uninsured patients a low-cost health insurance plan that was developed just for low-income working persons. Developed by Empower3 Center for Health, LLC, the plan is approved for sale in Pennsylvania, where it has been successful in helping previously uninsured persons at other community-based health centers.
The new plan is a solution to the problem faced by many low-income working persons. They are not eligible for Medicaid, do not have employer-sponsored health insurance, and cannot afford private health insurance — even through the Health Insurance Marketplace (Healthcare.gov) — because they may not qualify for lower monthly premiums based on their income. As a result, many of these persons are uninsured and can’t get the primary care they need.
“The new health insurance plan for Barclay Square and Folcroft health center patients bridges this gap,” says Williams.
The new Crozer-Keystone community health centers will offer the health insurance plan to eligible patients for approximately $99 a month for an individual. Small employers will pay roughly $150 a month to offer the plan to eligible employees. There are no deductibles or copays. However, patients must agree to partner with Crozer-Keystone to optimize their care and avoid unnecessary utilization of services. As part of this innovative health insurance plan, patients agree to receive all of their primary care and coordinated specialty care through the Crozer-Keystone Health Center at Barclay Square or Folcroft, wherever they are registered. Under the plan, for example, patients agree to contact the health center before using a hospital emergency department.
Patients also agree to work with their healthcare team to manage chronic diseases, such as diabetes and heart disease. For example, patients with diabetes must attend diabetes education classes held at their health center so they can learn how to better manage their diabetes through diet, exercise, blood glucose self-testing and proper use of prescribed medication.
Crozer-Chester Medical Center (Crozer) and Delaware County Memorial Hospital (DCMH) were awarded a $500,000 grant for the period from Jan. 1, 2014 to June 30, 2015 to establish and support the health centers through the Pennsylvania Department of Health’s Community-Based Healthcare Program, which formally announced the grants in February. CKHS is providing matching funds for the duration of the grants.
The purpose of the Community-Based Healthcare Program is to expand and improve healthcare access and services, reduce unnecessary utilization of hospital emergency services, and encourage collaboration among community-based health centers, hospitals and other healthcare providers. The Crozer and DCMH grants were among 40 that were distributed in 27 counties in Pennsylvania.
For more information or to make an appointment at the Crozer-Keystone Community Health Center at Barclay Square (1560 Garrett Rd., Upper Darby), which serves residents of Upper Darby and surrounding areas, call 610-638-1076.
For more information or to make an appointment at the Crozer-Keystone Community Health Center at Folcroft (39 S. Chester Pike, Glenolden), which serves residents of Folcroft, Sharon Hill and surrounding areas, call 610-957-5121.