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Published on November 14, 2013

Crozer-Keystone Hospice Volunteers- Helping the Entire Family

In Brief

  • November is Home Care and Hospice Month.
  • The philosophy of hospice care was created to provide an opportunity for patients seeking to improve their quality of life and to ensure they are as comfortable as possible.
  • Crozer-Keystones Hospice offers physical, spiritual and emotional support for patients in both hospital and in-home settings.
  • The Crozer-Keystone Hospice Residence at TaylorHospital is a warm and inviting10-bed inpatient unit designed for comfort and ease.
  • The in-home hospice team consists of physicians, nurses, a social worker, clergy, home health aides, volunteers and therapists who coordinate care with the patient’s physician to develop an individualized plan of care for symptom management and pain relief.

Unfortunately, death is a part of life. For some, death is unexpected, while for others the loss of a loved one may have been a known event for some time. Often, hospice care can be the best option for a family to make when a family member or loved one is faced with a terminal illness.

The philosophy of hospice care was created to provide an opportunity for patients seeking to improve their quality of life and to ensure they are as comfortable as possible. Hospice is much more than a place where our loved ones go for the remainder of their days or months.

November is Home Care and Hospice Month. Crozer-Keystone Health System would like to thank and honor all of our hospice volunteers.

The Crozer-Keystone Hospice team consists of trained professionals and volunteers with a mindset to help the entire family. When a loved one enters hospice, care will be provided for the terminally ill, along with providing support to the family and caregivers. Therefore, the hospice volunteers are there to make the caregivers comfortable as well.

“Hospice volunteers play a valuable role in enabling hospice organizations to offer the best care possible for patients and their caregivers. They work in a variety of capacities: they work at the bedside, visit patients at their homes and assist in the office. We have volunteers that work on the inpatient unit at Taylor Hospital. They will read to a patient, play games with families who bring in small children and bake cookies,” says Judy Lieberman, director of Volunteer Services at Taylor Hospital. “I have one volunteer who brings bread or a pizza from home and bakes it on the unit. The idea of baking on site is to make the unit feel more like a home. Volunteers also answer the phone and assist the nursing staff with whatever tasks they may need.

“Also, volunteers will stay with the patients in their rooms so the family members can have a break, go to the store or to a doctor’s appointment,” continues Lieberman. “It takes a unique type of individual to be with a patient or family member during the end stage of their life. In addition to our inpatient volunteers, those who visit with patients in their homes are truly special. They will sit with the family and reminisce about family stories, history, music, etc. The families and the staff are so appreciative of their contributions. It is their generosity of time and caring that is a cornerstone of the hospice program.”  The volunteers also provide respite for family members giving them time away from the patient to perform errands or rest.

The Gift of Caring

“Hospice volunteers are dedicated, compassionate individuals who are valuable members of our hospice team,” says Jane Hanahan, administrative director of Crozer-Keystone Home Care and Hospice. “Their gift of ‘caring’ helps support our patients and families through difficult times. They always give their best.”

With a team of highly trained professionals and volunteers, Crozer-Keystone Hospice offers physical, spiritual and emotional support for patients in both hospital and in-home settings. The Crozer-Keystone Hospice Residence at Taylor Hospital is a warm and inviting 10-bed inpatient unit designed for comfort and ease. The in-home hospice team consists of physicians, nurses, a social worker, clergy, home health aides, volunteers and therapists who coordinate care with the patient’s physician to develop an individualized plan of care for symptom management and pain relief.

For more information about the Crozer-Keystone Hospice Residence at Taylor Hospital (inpatient) and in-home services (outpatient), call (610) 284-0700 or visit us on the web. To learn more about volunteer services, call Judy Lieberman at (610) 595-6070. 

Contact Us

Crozer-Keystone Health System

Grant Gegwich, Vice President

Phone: 610-447-6316
Fax: 610-447-2015
Pager: 610-604-1728

Crozer-Chester Medical Center

Grant Gegwich, Vice President

Phone: 610-447-6316
Fax: 610-447-2015
Pager: 610-604-1728

Kate Stier, Director

Phone: 610-447-6314
Fax: 610-447-2015
Pager: 610-541-3130

Community Hospital

Grant Gegwich, Vice President

Phone: 610-447-6316
Fax: 610-447-2015
Pager: 610-604-1728

Kate Stier,  Director

Phone: 610-447-6314
Fax: 610-447-2015
Pager: 610-541-3130

Springfield Hospital

Grant Gegwich, Vice President

Phone: 610-447-6316
Fax: 610-447-2015
Pager: 610-604-1728

Kate Stier,  Director

Phone: 610-447-6314
Fax: 610-447-2015
Pager: 610-541-3130

Healthplex Sports Club

Grant Gegwich, Vice President

Phone: 610-447-6316
Fax: 610-447-2015
Pager: 610-604-1728

Kate Stier, Director

Phone: 610-447-6314
Fax: 610-447-2015
Pager: 610-541-3130

Delaware County Memorial Hospital

Mary Wascavage
Director of Public Relations and Marketing

Phone: 610-284-8619
Fax: 610-284-8606
Pager: 610-318-0861

Taylor Hospital

Mary Wascavage, Director

Phone: 610-284-8619
Fax: 610-284-8606
Pager: 610-318-0861