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CKHS Physician Privileging System is Now Paperless

In Brief

  • In an effort to save time, become more efficient, cut costs and save paper, Crozer-Keystone Health System created an intranet-based physician privileging system to take the place of their previously used paper-based method.
  • The online system gives nurses and other staff information about where physicians are allowed to treat patients, the physician’s specialty and the specific privileges granted.
  • The online physician privilege system is accessible to Crozer-Keystone employees via the CKHS intranet page. Employees can click on departments, and then click on Medical Affairs. The directions to review a physician’s privileges are on the page.

In an effort to save time, become more efficient, cut costs and save paper, Crozer-Keystone Health System created an intranet-based physician privileging system to take the place of their previously used paper-based method.

The online system gives nurses and other staff information about where physicians are allowed to treat patients, the physician’s specialty and the specific privileges granted.

 “Before the online system came to be, a physician’s privilege listing had to be photocopied by the Medical Affairs Office at each site, sent by interoffice mail to the appropriate manager on each hospital unit, and placed into a binder for the nurses and other staff to access,” says Linda Ramsey, assistant vice president of Risk Management for Crozer-Keystone Health System.

With this new system, once a physician has been approved for privileges through the appropriate medical staff credentialing process, the Medical Affairs Office at each site is then able to scan the physician’s information into the system and upload it directly to the CKHS Intranet. The privileges granted to a physician are then immediately available to the nursing units and other hospital staff for viewing.

“This transition was truly a team effort,” says Helen Rodola, CPMSM, CPCS, medical staff coordinator of Taylor Hospital’s Medical Affairs Office. “Crozer-Keystone’s IS department worked diligently to create the system, and each Medical Affairs Office worked for months to upload all of their current physician information into the system.”

“Also, Crozer-Keystone’s Security department assisted in providing photos of each physician to be loaded into the system,” says Mary Ellen Orner, CPCS, manager of Crozer-Chester Medical Center’s Medical Affairs Office. “Now, when a physician visits a unit to see a patient, the staff can look up the physician in the system to assure that the physician has staff privileges at that particular hospital and can also view a photo of the physician, which is important for patient safety.”

“This system has really proven to make everyone’s job run a little bit smoother,” says Yvette Gay-Jenkins, manager of Delaware County Memorial Hospital’s Medical Affairs Office. “This transition proves that Crozer-Keystone is constantly integrating new technologies to enhance the health system’s operations.”

The online physician privilege system is accessible to Crozer-Keystone employees via the CKHS intranet page. Employees can click on departments, and then click on Medical Affairs. The directions to review a physician’s privileges are on the page.

For information about services offered by Crozer-Keystone Health System or to find a physician who is right for you, call 1-800-CK-HEALTH (1-800-254-3258) or visit www.crozerkeystone.org.

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