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Mom/Baby Connection Provides In-Home Nursing for New Parents

In Brief

  • New mothers who give birth at Crozer-Chester Medical Center or Delaware County Memorial Hospital can enroll in the Mom/Baby Connection program.
  • This program provides in-home nursing visits to new parents and their babies within a few days of discharge from the hospital.
  • These visits include a thorough physical examination of both mom and baby. Safety measures are reviewed and patients’ questions are answered by specially trained nurses.
  • Most insurance plans cover the Mom/Baby Connection program.

The day has finally come when you get to bring home your little bundle of joy and introduce him or her to their new home. You have prepared for this moment for nine months. You have read all the right books, bought all the right supplies and baby-proofed all the right things. But, like many new parents, you may still feel a little uncertain and have many questions.

Fortunately, Crozer-Keystone Health System offers the Mom/Baby Connection program to help you answer those questions. Mom/Baby Connection is a unique resource offered to mothers who deliver at Crozer-Chester Medical Center or Delaware County Memorial Hospital. This program provides in-home nursing visits to new parents and their babies within a few days of discharge from the hospital.

Mom/Baby Connection has been in practice for over 17 years. Mom/Baby Connection nurses are specifically trained in Maternal/Child medicine and provide services to both mom and baby. Among the services provided are wound care, perineum checks and breastfeeding help for moms, and complete health and feeding evaluations for newborns. Nurses will also answer any questions the new parents may have.

Flo Firlein, nurse manager of Mom/Baby Connection, explains a typical visit: “A typical Mom/Baby Connection visit begins with a thorough physical assessment of mom and baby. We review infection control and go over safety measures. For example, we will check for things like smoke detectors and fire alarms. We speak to parents about the baby’s eating habits and help plan a feeding schedule. Many parents are concerned about feeding, whether breast or bottle, and we have a certified lactation consultant on staff. We also give parents written information on community resources and programs like WIC,” Firlein says.

The physical assessment for the mother includes checks of the breast and perineum, as well as any incisions from a Cesarean section. Proper nutrition for the postpartum mother is discussed at length. Babies are weighed, have their vital signs recorded, and are assessed for jaundice and other complications.

Nurses also speak with parents about care for babies who need oxygen, monitoring or medications. If specialized medical equipment, such as an apnea monitor or wallaby blanket, is necessary, nurses will review and explain the instructions given by the equipment company.

Mom/Baby Connection nurses take time to educate parents about all aspects of parenthood. Firlein says the most common questions are about “exercise, personal hygiene, sex and feeding.” Mom/Baby Connection is a convenient way for new parents to have all of their questions answered, in the safety and comfort of their own homes.

“I thought the nurse was very personal and she made me feel comfortable. I didn’t feel afraid to ask questions and I didn’t have to worry. She was very sweet and I really appreciated that,” says Kimberly Lewis, a DCMH patient who utilized the Mom/Baby Connection program.

Most insurance plans cover one to two Mom/Baby Connection visits. If the baby has special needs, such as low birth weight or jaundice, insurance usually covers additional visits. Some insurance plans approve Mom/Baby Connection pre-labor visits for pregnant women with gestational diabetes or to monitor fetal heartbeat. Mom/Baby Connection nurses typically go on about four mom/baby visits per day.

Mom/Baby Connection provides parents with that little extra reassurance they need to see that everything is just fine. And when extra medical intervention is needed, they are able to get it. To learn more about the Mom/Baby Connection, call (610) 638-1500.

Contact Us

Crozer-Keystone Health System

Grant Gegwich, Vice President

Phone: 610-447-6316
Fax: 610-447-2015
Pager: 610-604-1728

Crozer-Chester Medical Center

Grant Gegwich, Vice President

Phone: 610-447-6316
Fax: 610-447-2015
Pager: 610-604-1728

Kate Stier, Director

Phone: 610-447-6314
Fax: 610-447-2015
Pager: 610-541-3130

Community Hospital

Grant Gegwich, Vice President

Phone: 610-447-6316
Fax: 610-447-2015
Pager: 610-604-1728

Kate Stier,  Director

Phone: 610-447-6314
Fax: 610-447-2015
Pager: 610-541-3130

Springfield Hospital

Grant Gegwich, Vice President

Phone: 610-447-6316
Fax: 610-447-2015
Pager: 610-604-1728

Kate Stier,  Director

Phone: 610-447-6314
Fax: 610-447-2015
Pager: 610-541-3130

Healthplex Sports Club

Grant Gegwich, Vice President

Phone: 610-447-6316
Fax: 610-447-2015
Pager: 610-604-1728

Kate Stier, Director

Phone: 610-447-6314
Fax: 610-447-2015
Pager: 610-541-3130

Delaware County Memorial Hospital

Mary Wascavage
Director of Public Relations and Marketing

Phone: 610-284-8619
Fax: 610-284-8606
Pager: 610-318-0861

Taylor Hospital

Mary Wascavage, Director

Phone: 610-284-8619
Fax: 610-284-8606
Pager: 610-318-0861