Patient, Family & Visitor Information

At Crozer, we want your experience at our hospital to be a positive one. The Kidney Transplant Team works closely with all departments and staffs within the hospital to achieve this goal. Our commitment to patient satisfaction and the patient experience extends to your family and visitors, too.

Contacting Your Transplant Coordinator

Your Transplant Coordinator is available if you have any questions or concerns. You may, of course, contact any member of the Kidney Transplant Team at any time with your questions.

The staff at the Kidney Transplant Center will answer all calls between 9 a.m. and 4 p.m., Monday through Friday, except holidays. The Transplant Office number is 610-619-8420.

Transplant Coordinators will return these calls as soon as possible, often the same day you call, but always by the next business day.

Please be sure to leave your name and the best telephone number for them to return your call. Try to be as specific as possible about your question when you leave your message.

If you need to speak to a Transplant Coordinator during weekends, holidays or after hours, ask our answering service to page the Coordinator, who will return your call. If you have call block, please remember to remove it when expecting a call from our staff.


Call 911 immediately if you are having a life-threatening emergency, such as chest pain, coma, breathing problems, or bleeding.Emergency medical services will take you to the nearest hospital emergency department. When you arrive their, you or a family member should be sure to tell the medical staff in the emergency department to call the Crozer-Keystone Kidney Transplant Center. DO NOT try to drive to Crozer-Chester Medical Center in an emergency. Call 911.

General Information

Hospital Operator

Call 610-447-2000 to reach the Crozer-Chester Medical Center operator 24 hours a day, seven days a week.

Information Desks

There are information desks in the main lobby and Bertram Speare Outpatient Pavilion at Crozer-Chester Medical Center. Attendants at the information desks can provide patient information and directions. Phone: 610-447-6321.


Security is available 24 hours a day, seven days a week to address security and parking issues. Phone: 610-447-2888.

Accommodations for Families

Crozer-Keystone Health System has discount arrangements with several area hotels. For an up-to-date listing, call the Kidney Transplant Center office at 610-619-8420.

Visiting Hours and Rules

Here is information on visiting hours at Crozer- Chester Medical Center and other Crozer-Keystone Health System facilities.

Interpretation Services

See Our Location

Crozer-Chester Medical Center

Crozer-Chester Medical Center

One Medical Center Boulevard
POB II, Suite 220
Upland, PA 19013