Kathleen Manuel, MSN, OCN, RN - Crozer-Keystone Health System - PA

Kathleen Manuel, MSN, OCN, RN, Administrative Director, Nursing, Delaware County Memorial Hospital

kathleen Manuel

Kathleen Manuel, RN, MSN, OCN

Kathleen Manuel, MSN, OCN, RN, received her bachelor’s degree in nursing from Immaculata University and her master’s in nursing from Widener University. She also has completed post-master’s training in nursing administration at Villanova University.

Manuel has served at Delaware County Memorial Hospital for her entire 35-year career, holding staff, management and supervisory roles on the Oncology and Medical/Surgical units. In her current position since 2009, Manuel oversees a staff of more than 400 nurses and nurse managers at Delaware County Memorial Hospital.

In addition to her role as a Magnet Ambassador, Manuel has served on numerous nursing committees for both Delaware County Memorial Hospital and Crozer-Keystone Health System. These include the Nurse Executive Council, Nurse Practice Council, Nurse Management Council, Cancer Committee, Tumor Board, Infection Control, Value Analysis and Pain Management Committees, and the API Electronic Staffing and Scheduling Implementation Team.

A certified oncology nurse, Manuel is a member of Sigma Theta Tau International, the Pennsylvania Organization of Nurse Leaders, Southeastern Pennsylvania Organization of Nurse Leaders, Oncology Nursing Society, Delta Epsilon Sigma Honor Society, and Kappa Gamma Pi Honor Society.

Community service is important to Manuel, who regularly leads prayer services at a local nursing home and volunteers on the Bereavement Committee at her church.

A strong proponent of the Magnet philosophy and patient-focused care, Manual promotes an environment of research-based nursing practice and teamwork to provide the best possible experience for patients and the loved ones involved in their care. During her tenure as Nurse Manger, Oncology, for example, she fostered collaboration with the oncologists, encouraged a large percentage of her staff to achieve certification, and assisted the staff in development of shared governance through a Unit Council. Once the council was functional, she stepped aside to give the nursing staff the autonomy they desired. Manuel also implemented a process for outpatient chemotherapy administration, making the treatment process as smooth as possible.

In addition to being known for her collaborative approach, Manuel is recognized throughout the organization for her commitment to nursing education and support of advanced training and professional certification. She has excelled as a role model for nursing staff by attending clinically relevant conferences, monitoring nursing research, and returning to school for her bachelor’s and master’s degrees in nursing.

Highly regarded as a preceptor and mentor to nursing students and newly hired nurses, Manuel is a regular presenter on the care of cancer patients for Crozer-Keystone’s Cornerstone New Graduate Program for hospital nursing staff and for the Emergency Fellowship program.

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