Gail M. Turley, MSN, RNC-OB, NEA-BC, Administrative Director, Nursing Informatics, Crozer-Keystone Health System
Gail Turley, MSN, RNC-OB,
Gail Turley, administrative director of Nursing Informatics for Crozer-Keystone Health System, earned her bachelor of science in nursing from Georgetown University and her master of science in nursing from The Catholic University of America with a clinical specialty in Maternal Infant Nursing.
Early in her 34-year nursing career, Turley served as a staff nurse and nurse leader in gynecologic surgery and maternal infant and child health. She joined Crozer-Chester Medical Center in 1985 as director of Maternal Child Nursing, and later served the hospital in several nursing administrative roles, including director of Clinical Practice and Research, director of Clinical Education and Support Services, and administrative director of Nursing Services. In 1993, Turley was credentialed as an advanced nurse executive by the American Nurses Credentialing Center.
As administrative director of Nursing Informatics—a new position created by Crozer-Keystone Health System— Turley serves as an operational partner with leaders of clinical departments and information services (IS) to ensure that the health system wisely incorporates emerging health information technologies into the clinical environment.
In this role, she is responsible for redesigning work processes to take advantage of technology solutions with the goal of creating a safer, more efficient work environment for staff. She works closely with clinical and IS leaders to leverage technology to optimize delivery of safe, quality care. Turley is also responsible for ensuring that technology solutions comply with licensing and regulatory mandates. Her performance in this role is strengthened by the knowledge and leadership respect she gained while serving as a Nursing Services representative on multiple committees over the past 25 years, including Medical Records, Pharmacy and Therapeutics, and Safety.
A contributing author to four editions of the Association of Women’s Health, Obstetric and Neonatal Nurses’ (AWHONN) core curriculum for maternal-newborn nursing, Turley is a member of numerous nursing organizations, including American Association of Nurse Executives, AWHONN, and Sigma Theta Tau. Turley was a founding trustee of the Nightingale Awards of Pennsylvania and served for a decade on the board. A former clinical nursing instructor at Georgetown University, she currently serves as an alumni admissions interviewer for the university.
Turley is currently leading two major initiatives associated with the health system’s development of its electronic medical records system. Medication Administration Check (MAK) will utilize bar code technology to ensure safe medication administration. Computerized Provider Order Entry (CPOE) will enable physicians and other care providers to enter patient care orders directly into the patient’s electronic medical record, eliminating potential errors caused by transcription and providing clinical decision support to care providers during the ordering process.
Throughout her career at Crozer-Keystone Health System, Turley has been active in driving quality and safety initiatives. She facilitated establishment of Crozer-Chester Medical Center’s Nursing Practice Council by incorporating the functions of the Standards of Care, Research, and Quality Assessment/Improvement Committees into a single council with representation from each nursing department. This action laid the foundation for the nursing shared governance model that is currently in place.
Turley facilitated Crozer-Keystone’s enrollment in the National Database of Nursing Quality Indicators and serves as site coordinator for Crozer-Chester Medical Center and Springfield Hospital.