Christine L. Mendez, BSN, RN, Administrative Director, Patient Services Taylor Hospital
Christine Mendez, RN, BSN
A 20-year Taylor veteran, Christine Mendez first served the hospital as a food service aide and patient care technician. Inspired to provide care to Taylor’s patients, Mendez advanced to staff nurse in 1997 after receiving her bachelor’s degree in nursing from Neumann College. She is currently pursuing a master’s degree in nursing at West Chester University,
From 1997 to 2008, Mendez was a staff nurse responsible for the care and management of acutely ill and post-operative patients in the Orthopedic/Medical Surgical Unit. She also provided leadership and mentoring for nursing students in the externship program. Mendez was promoted to clinical director of the unit in 2008, and during her tenure, overall nursing satisfaction scores were 90 percent or higher. She played a key role in developing Taylor’s Total Joint Classes and building the hospital’s program to achieve Total Joint accreditation by the Joint Commission.
In her current position of administrative director of Patient Services, Mendez has responsibility for medical-surgical units, Telemetry, Oncology, Intensive Care Units and the Emergency Department, as well as the clinical director team.
As part of her commitment to improving patient and employee satisfaction, Mendez chairs the hospital’s Inpatient Satisfaction Team, Patient Flow Committee and Nurse Executive Council. She also served as the Administrative Nursing liaison for Taylor’s Nurse Practice Council.
Mendez has served on a number of nursing and hospital committees throughout Crozer-Keystone Health System, including the Quality Council, Education Council, Nurse Management Council, and Hospital Services.
In 2007, Mendez was recognized for her many contributions to Taylor Hospital when she was named Employee of the Year. She was also named Manager of the Quarter in 2009.
She is a member of the American Nurses Association, American Diabetes Association, Pennsylvania Organization of Nurse Leaders, and Southeastern Pennsylvania Organization of Nurse Leaders.