Executive Endings - Crozer-Keystone Health System - PA

Published on October 31, 2011

Executive Endings

Jo-Zetta Shawl

Assistant Vice President, Patient Services

Delaware County Memorial Hospital

This issue of our e-newsletter is dedicated to national Nurses Week, which is celebrated each year on May 6-12. The dedication and excellence of our nurses should be recognized throughout the year, of course, but it is always good to take this time in May to officially remember all that we do.

The theme of this year’s Nurses Week is “Nurses Trusted to Care.” This theme is appropriate for several reasons. First, of course, is that our patients trust us to provide the best possible care for them from a clinical standpoint. They expect us to follow the latest evidence-based guidelines and to use the latest techniques and equipment. And, judging by the achievements in quality (such as the tremendous strides we have made to reduce hospital-acquired infections) and by the awards and achievements our hospitals continue to earn (such as DCMH and Crozer recently receiving the AHA/ASA “Get With the Guidelines” Gold Plus Quality Achievement Awards), Crozer-Keystone nurses continue to do that. Likewise, our physicians and colleagues have the same sense of trust in our clinical abilities. They rely on us as leaders in the healthcare teams that provide advanced care for our patients.

But perhaps more importantly, our patients and colleagues trust us to care. By that, I mean that they trust us provide our patients with a high level of compassion and empathy. As you know, nursing is not just any old job. Every day, we touch the lives of patients and family members when they are going through some of their most difficult times. We show that we care in many ways. We give a hug or a comforting hand on a shoulder. We offer a smile or tell a joke to brighten the day of someone who looks down. We go out of our way to make our patients feel as comfortable as possible - maybe by bringing them an extra snack or making sure that a spouse is able to spend five more minutes in the room with their loved one.  

As you can see from the lead story in this newsletter, there are lots of activities (and food!) to help us celebrate Nurses Week. In the midst of all of the hustle and bustle, I hope that you take the time to realize that your efforts are truly appreciated. Thanks again for all that you do.