In Pursuit of Quality: Taylor Quality Council a.k.a. "TIS: Taylor Investigative Squad" - Crozer-Keystone Health System - PA

In Pursuit of Quality: Taylor Quality Council a.k.a. "TIS: Taylor Investigative Squad"

Members of Taylor Hospital’s Nurse Quality Council sport matching team shirts with the nickname they coined for themselves: “Taylor Investigative Squad, or TIS.”  Left to right: Susan Simonson, RN, Linda Weyler, RN, Lisa Bambach, RN, Patty Pearse RN, BSN, Barbara Marberger, RN, and Lisa King, RN.  (Not pictured: Katie Briggs, RN, Alisha Hartunian RN, BSN, Trish Hessenauer, RN, Richard Hontz, RN, Vicky Fanning, RN, Shavonne Southerland, RN, Barbara Viola, RN.)

After each monthly meeting, Taylor’s Nurse Quality Council members don their “Taylor Investigativee Squad” shirts and go out on the units to audit quality measurements related to pain assessment, Foley catheters and intravenous pumps. “It’s our way of raising awareness about the importance of these quality measures in patient care,” says Lisa Bambach, RN, the council’s former chair and a staff nurse in Taylor’s ICU. 

And it’s working. “Since we started wearing the shirts, lots of nurses ask us what we’re doing,” notes Bambach. “This gives us an opening to talk about quality measurements and emphasize the importance of using related best practices.”