Patient Representative Program - Crozer-Keystone Health System - PA

For Your Patients

Patient Representative Program

Crozer-Keystone Health System's Patient Representatives are there to assist patients when they need someone to:

  • Advocate for them
  • Listen
  • Provide support or help
  • Respond to a complaint
  • Explain hospital policies and procedures
  • Help in a crisis


Patient Representatives are available Monday - Friday from 8 a.m. - 5:00 p.m.


Crozer-Chester Medical Center, Community Hospital and Springfield Hospital
Phone: 610-447-6317

Taylor Hospital
Phone: 610-595-6152

Delaware County Memorial Hospital
Phone: 610-284-8100

You will be directed to the appropriate person who will assist you.

Patient Portals

Crozer-Keystone patient portals make it easy for patients to securely access their inpatient and outpatient results and also view and pay bills online.

My CKHS Account

View and pay your CKHS bills online - comfortably, easily and securely.

Pay My Bill

Financial Assistance

Crozer-Keystone provides all necessary care to patients without regard to their ability to pay. To learn more, call the Financial Assistance Hotline at (610) 447-2336.

Request An Appointment

You can conveniently request an appointment online 24 hours a day seven days a week. To speak with someone immediately, call us at 1-800-CK-HEALTH (1-800-254-3258).