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For Patients: Get Ready to Enroll in the Marketplace

It all starts with the Health Insurance Marketplace

Starting October 1, 2013 through March 31, 2014, you can apply for and enroll in health coverage through the Health Insurance Marketplace at

You can first visit the Marketplace to:

  • Compare all of your health coverage options
  • Get lower costs on monthly premiums
  • Get free or low-cost coverage
  • Subscribe to get updates and reminders
  • Plan your budget, learn about coverage and gather your information

When you're ready to enroll, you can decide how you'll pay your premium or get help signing up for Medicaid or the Children's Health Insurance Program (CHIP) if you are eligible.

Crozer-Keystone Health System offers resources and contacts, including Certified Application Counselors, to help answer your questions about eligibility, differences among plans, what is covered and how to enroll. 

Click the text in the shaded areas below to learn more.

Explore Your Options

  • If you have job-based health insurance you like, you can keep it. You may be able to change to Marketplace coverage if you want to.
  • You can ask your employer if it plans to offer health insurance. If not, you may need to get insurance through the Marketplace or from other sources in 2014. If you don't have coverage, you may have to pay a fee.
  • If you run a small business, you can go to the Small Business Health Options Program (SHOP) Marketplace to find out about providing coverage for your employers.
  • If you have Medicare or Medicaid, you're already covered and don't have to make any changes.
    Learn more: FAQs for People with Medicare and Insurance (PDF)

How to Tell If You Are Required to Buy Coverage

Use this handy guide to help you determine whether or not you are required to buy health insurance coverage under the Affordable Care Act.

Learn more: Marketplace Eligibility Quick Guide (PDF)

Prepare to Apply

The Marketplace offers different types of health plans to meet a variety of needs and budgets. You will need to figure out how much you want to spend on health coverage each month.

Most people using the Marketplace will qualify to save money. To find out how much you're eligible for when you apply, it will help to have these items close by:

  • Social Security numbers (or document numbers for legal immigrants)
  • Birth dates
  • Pay stubs, W-2 forms or Wag and Tax Statements
  • Policy numbers for any current health insurance
  • Information about any health insurance you or your family could get from your jobs.

Crozer-Keystone Certified Application Counselor Contacts, Hours

Crozer-Keystone provides Certified Application Counselors to help consumers understand their eligibility for the Marketplace; identify and compare their coverage options; help them select health coverage that best fits their budget and specific needs; help them enroll in a plan; and refer them to additional resources if needed. 

Download and post our flyer:

Crozer-Keystone Marketplace Key Contacts and Information (PDF)

Hospital Contact Numbers and Hours of Operation

Crozer-Chester Medical Center and Community Hospital:610-447-2336, 8 a.m. - 8 p.m.

Delaware County Memorial Hospital: 610-394-1720, 8 a.m. - 4:30 p.m.

Springfield Hospital: 610-328-8758, 8 a.m. - 4:30 p.m.

Taylor Hospital: 610-595-6101, 7 a.m. - 3:30 p.m.

Patient Service Center: 1-888-525-4772 option 3 for general phone inquiries.

Dedicated Assistance Line: Crozer-Keystone Health System provides a dedicated assistance line for persons with a disability and older adults. Please contact 1-800-254-7539 or 1-800-CKHS-KEY.

Note: If you do not connect with a Crozer-Keystone financial counselor, please leave a VoiceMail message. Someone will get back to you the next business day.

Government and Provider Resources and Contacts

Federal Government

Health Insurance Marketplace ( (Learn, Apply)

El Mercado de Seguros Medicos Comenzara Pronto (


Follow @HealthCareGov on Twitter.

Government Contact Numbers

Marketplace Call Center: 1-800-318-2596
TTY: 1-855-889-4325
Espanol: 1-800-318-2596 

Independence Blue Cross

Care for Me Independence Blue Cross (

Phone: 1-888-475-6182

Helpful Videos

The YouToons Get Ready for ObamaCare

Los YouToons Se Preparan Para Obamacare

What Obamacare Means to You

Health Insurance Marketplace Quick Reference Enrollment Assistance and Outreach Guidebook

This quick reference guide from the Hospital and Healthsystem Association of Pennsylvania (HAP) includes pertinent information for consumers and physicians to help them navigate the Health Insurance Marketplace, learn about deadlines, patient privacy, qualified health plans, differences in the four major health plan categories (Bronze, Silver, Gold and Platinum), benefits, financial assistance programs, tax credit, Medicaid and CHIP information and much more.

Learn more: Health Insurance Marketplace Quick Reference Enrollment Assistance and Outreach Guidebook (PDF)

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