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The Health Insurance Marketplace Resource Guide

The Patient Protection and Affordable Care Act signed into law on March 23, 2010 was enacted to help the millions of uninsured and underinsured Americans obtain health coverage.

Enrollment for the Marketplace Begins October 1, 2013

New Open Enrollment dates run from Nov. 15, 2014 -
Feb. 15, 2015

The healthcare law provides information about the new health insurance options and gives consumers the tools they need to choose the insurance option that best suits their needs.

The Health Insurance Marketplace, a source of information about consumers' health insurance options as well as an enrollment portal for Pennsylvanians, is available at Open enrollment this year begins November 15, 2014  and ends on February 15, 2015.

The Crozer-Keystone Health System's Health Insurance Marketplace Resource Guide contains the basic tools to help consumers make informed decisions about healthcare insurance and provide physicians with basic information for patients.

Click the text in the shaded areas below to learn more.

Quick Links

Marketplace and Provider Quick Links

Federal Government

Health Insurance Marketplace ( (Learn, Apply)

El Mercado de Seguros Medicos Comenzara Pronto (


Follow @HealthCareGov on Twitter.

Government Contact Numbers

Marketplace Call Center: 1-800-318-2596
TTY: 1-855-889-4325
Espanol: 1-800-318-2596 

Independence Blue Cross

Care for Me Independence Blue Cross (

Phone: 1-888-475-6182

Phone: 1-800-US-AETNA (1-800-872-3862)


Phone: 1-800-386-5325

Helpful Videos

The YouToons Get Ready for Obamacare

Los YouToons Se Preparan Para Obamacare

What Obamacare Means to You

Crozer-Keystone Financial Counselors, Contacts, Hours

As the largest health system in Delaware County, we are taking steps to help members of our community understand the Health Insurance Marketplace. Some of these activities include:

We have met the criteria to be designated as a Certified Application Counselor (CAC) organization by the Centers for Medicare and Medicaid Services (CMS). Our counselors have been individually trained by CMS and are designated as Certified Application Counselors. These Certified Application Counselors will be responsible for helping consumers - via phone call and on a walk-in basis at our hospitals - to learn about the basics of health coverage, identify and compare their coverage options and help them select health coverage that best fits their budget and specific needs.

Download and post our flyer:

Crozer-Keystone Marketplace Key Contacts and Information (PDF)

Hospital Contact Numbers and Hours of Operation

Crozer-Chester Medical Center and Community Hospital:
610-447-2336, 8 a.m. - 4:30 p.m.

Delaware County Memorial Hospital: 610-394-1720,
8 a.m. - 4:30 p.m.

Springfield Hospital: 610-328-8758, 8 a.m. - 4:30 p.m.

Taylor Hospital: 610-595-6101, 7 a.m. - 3:30 p.m.

Patient Service Center: 1-888-525-4772 option 3 for general phone inquiries.

Dedicated Assistance Line: Crozer-Keystone Health System provides a dedicated assistance line for persons with a disability and older adults. Please contact 1-800-254-7539 or 1-800-CKHS-KEY.

Note: If you do not connect with a Crozer-Keystone Certified Application Counselor, please leave a VoiceMail message. Someone will get back to you the next business day.

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